我刚刚从运行Android 6.0的Galaxy Note 4升级到Galaxy S8 + Running 7.0。既不根植。我过去使用过氦气备份应用数据。然而，当我试图恢复到S8 +时，它崩溃或只是不起作用。
我正在尝试直接使用adb来恢复ab文件。我发现手机陷入屏幕上标题为"完全备份" （见下文）。 a）它说我的设备是加密的。是吗？我没有打开加密。 b）除非我输入密码，否则"备份我的数据" 按钮是灰色的。
我相信这可能是打破氦的同一问题。这是什么意思？如何还原备份？
（我仍然在适度良好的工作条件下具有注释4，因此我可以在必要时重新创建备份文件）
I just upgraded from a Galaxy Note 4 running Android 6.0 to a Galaxy S8+ running 7.0. Neither is rooted. I've used Helium in the past to backup app data. However it's crashing or just not working when I'm trying to restore to the S8+.
I'm trying to use ADB directly to restore the ab files. I found that the phone is getting stuck on a screen titled "Full Backup" (see below). A) it says my device is encrypted. Is it? I didn't turn on encryption. B) The "Back Up My Data" button is grayed out unless I enter a password.
I believe this may be the same issue breaking Helium. What does this mean? How do I restore backups?
(I still have the Note 4 in moderately good working condition, so I can recreate backup files if necessary)
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