报告Google Play服务(例如,融合位置提供商)的问题应该在哪里? -- geolocation 领域 和 location-services 领域 和 google-play-services 领域 android 相关 的问题

Where should issues with Google Play Services (e.g., fused location provider) be reported?


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23
vote

问题

中文

谷歌捆绑了许多服务,包括位置服务,在谷歌播放服务应用程序而不是在开源Android平台中包含它们。其背后的主要原因是支持核心服务的频繁更新,而无需OEM更新整个平台,并隐藏一些专有服务的实施。

问题是,对于报告Google播放服务和位置服务(例如,新融合位置提供商的问题,似乎没有似乎是一个很好的论坛。

以下是报告我所知道的Android问题的当前选项,它们似乎都不是报告Google Play服务问题的正确位置:

  1. "支持" 链接在Google Play服务页面的底部 - 最明显的地方开始,但它重定向到通用 Android开发人员支持页面
  2. Android的Google产品论坛 - 这个论坛似乎有关Google Play服务的主题,但截至2013年9月3日。
  3. Android开源项目(AOSP)问题Tracker - 这是Android开发人员支持页面点上的"报告平台错误" 链接的位置。此问题跟踪器适用于AOSP,由于Google Play服务独立于AOP,因此Google(包括旧网络提供商)实现的Google Play服务和网络位置服务相关的问题是在这里关闭主题。
  4. android-platform google group - 也针对AOSP,不是谷歌产品。
  5. android-developers google group - 小组的描述说明将错误/功能请求发布到AOSP问题跟踪器(上面的#3)。此外,它看起来大多数与发布到这个小组的位置/ Google Play服务相关的问题很少由Android团队和答复主要来自其他开发人员。
  6. stackoverflow - 这里有Google Play服务/位置标签,但没有任何迹象谷歌被观察或三次出现问题。
  7. google maps api问题跟踪器 - android maps api v2 - 问题跟踪器的此功能专门针对Android地图API V2(这是Google Play Services的一部分),但不是Google Play服务通常,而不是用于位置服务,这些服务与地图API V2分开。

如何在Google Play服务和位置服务报告问题的正确位置?

我主要有兴趣从开发人员的角度来报告问题。

english

Google is bundling a number of services, including Location Services, in the Google Play Services application instead of including them in the open-source Android platform. Main reasons behind this are to support frequent updates of core services without requiring OEMs to update the entire platform, and to hide the implementation of some proprietary services.

The problem is that there doesn't seem to be a good forum for reporting issues with Google Play Services and Location Services (e.g., problems with the new fused location provider).

Here are the current options for reporting Android issues that I'm aware of, and none of them seem like the right place to report a Google Play Services issue:

  1. "Support" link at bottom of Google Play Services page - Most obvious place to start, but it redirects to the generic Android Developer Support page.
  2. Google Product Forum for Android - This forum seems on-topic for Google Play Services, but was closed as of Sept 3, 2013.
  3. Android Open-Source Project (AOSP) issue tracker - This is where the "Report a platform bug" link on the Android Developer Support page points. This issue tracker is for AOSP, and since Google Play Services is independent of AOSP, issues related to Google Play Services and network Location Services implemented by Google (including the older network provider) are off-topic here.
  4. android-platform Google Group - Also aimed at AOSP, not Google products.
  5. android-developers Google Group - Description of the group says to post bugs/feature requests to the AOSP issue tracker (#3 above). Also, it appears most questions related to location/ Google Play Services posted to this group are rarely addressed by the Android team and replies mainly come from other developers.
  6. StackOverflow - There are Google Play Services / location tags here, but there is no indication that any issues are being observed or triaged by Google.
  7. Google Maps API Issue Tracker - Android Maps API v2 - This feature of the issue tracker is specifically for the Android Maps API v2 (which is part of Google Play Services), but not Google Play Service in general and not for Location Services, which are separate from the Maps API v2.

What is the proper location to report issues with Google Play Services and Location Services?

I'm primarily interested in reporting issues from a developer's perspective.

        
         
         

回答列表

3
 
vote

然后在答钟暂时看到你的问题: googleplus help 。毕竟,该链接是少数几个链接的联系页面提供的任何实际开发人员交互之一。我看了看,看到许多问题都是偏离主题的,但提问者通常导致了正确的论坛,或者他们的问题回答了。您可以随时返回您称为您在那里的原因的"封闭论坛" 页面。你有一个合法的问题;让他们知道,似乎可能的唯一方法!

 

Then post your question where it's sure to be seen: googleplus help. That link is, after all, one of the few links the closed page offers with any actual developer interaction. I looked, and saw many questions were way off-topic, but the questioners were usually led to the right forum, or had their question answered. And you can always point back to the "closed forum" page you referenced as your reason for being there. You have a legitimate question; let them know that, the only way that seems possible!

 
 
1
 
vote

我也试图为他们报告一个错误,我不知道在哪里。来自User53872的纳斯韦尔来自上面的 https://android.stackexchange.com/a/63627/51412

  apps-help@google.com   

我认为可以用于报告错误。

解决此问题的另一种方式是在官方谷歌样本中找到适当的仓库,例如, android-play-location ,和火 github样式问题在它们上,看看目标是否响应。

我看到方法可能是成功的,这里是例子 :

我已经把它传递给了英国队,他们正在看看。当我从它们中听到时,我会更新这个问题。

 

I'm also trying to report a bug for them and I don't know where. The naswer from user53872 from above https://android.stackexchange.com/a/63627/51412 led me to Play Store and there's e-mail address

apps-help@google.com 

which I think may be used for reporting bugs.

Another way around this issue it to find appropriate repo in official google samples, e.g. android-play-location, and fire github style issue on them and see if target responds.

I see that method may be succesful, here is example:

I've passed this on to the eng team and they're taking a look. I'll update this issue when I hear back from them.

 
 
0
 
vote

我曾经花了2个小时试图找到一种方法来在Android上报告Google Service中的错误,并且显然是不可能做的,至少来自用户的角度。

没有错误跟踪器,理论上你可以使用一些邮件列表,但没有保证任何Google员工实际读取它们。

除非您通过播放商店购买设备(您需要输入有效订单号),否则也绝对没有办法联系支持,因此从本地经销商处购买Nexus 7的人(如我自己)无权支持。

总结:你不能。

 

I once spent 2 hours trying to find a way to report a bug in Google service on android, and it's apparently next to impossible to do, at least from user point of view.

There's no bug tracker, theoretically you could use some mailing lists, but there's no guarantee any Google employee actually reads them.

There's also absolutely no way to contact support unless you purchased device through play store (you need to enter valid order number), so people (like myself) buying Nexus 7 from local reseller have no access to support.

To summarize: You can't.

 
 
0
 
vote

你可能对此感兴趣: http://论坛。 xda-developers.com/showpost.php?p=65177965 & postcount=30

好吧,我有一个类似的问题:使用Google Play服务启用我的手机(SM-N9005)Note3(仍在Android 4.3上)永远不会深入睡眠。 昨天我尝试过:我禁用服务,然后删除了目录/data/data/com.google.android.gms/的目录内容,然后我卸载了Google播放服务更新并重新安装了最新版本。 现在我的手机再次睡觉。 所以我认为这个问题是由于某些腐败在该目录中发生了随着时间的推移而发生的。 我现在有谷歌游戏服务,位置服务,GPS上。电池漏极最小。
 

You maybe interested in this: http://forum.xda-developers.com/showpost.php?p=65177965&postcount=30

Well, I had a similar problem: with Google play services enabled my phone (SM-N9005) Note3 (Still on Android 4.3) never went to deep sleep. Yesterday I tried this: I disable the service, then deleted the contents of the directory /data/data/com.google.android.gms/ leaving just the directory, then I uninstalled google play services updates and reinstalled the latest version. Now my phone sleeps again. So I think this problem is due to some corruption that happens over time in that directory. I have now google play services ON, location services on, gps on. and battery drain is minimal.

 
 
0
 
vote

您可以通过Google的反馈表提供反馈。

要执行此操作,请打开Goog​​le设置应用程序,按下右上角的三个点,然后选择"帮助和反馈" 。然后,转到页面的底部,然后选择"发送反馈" 。此选项将打开上述表单,允许您描述您的问题,以及将诊断数据发送到Google。
 

You can give feedback through Google's feedback form.

To do this, open the Google Settings app, press the three dots at the top right and select "Help and Feedback". Then, go to the bottom of the page and select "Send Feedback". This option will open the aforementioned form, allowing you to describe your issue, as well as send diagnostic data to Google.

 
 
-1
 
vote

直接在Google Play中,我们可以为Google服务提供反馈。转到链接 https://play.google.com /store/apps/details?id=com.google.android.gms 。此链接将打开Goog​​le Play直接进入"Google Services" 。

 

Directly in the Google play we can give a feedback for Google Services. Go to the link https://play.google.com/store/apps/details?id=com.google.android.gms. This link will open Google Play going directly to "Google Services".

 
 
 
 

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